With a strong foundation in both property management and residential sales, Mary Hayek brings a well-rounded, client-first approach to every property she manages. Her dedication to delivering exceptional service, paired with her extensive knowledge of the real estate market, allows her to consistently exceed expectations and create lasting value for both landlords and tenants.
Mary’s core focus is to provide stress-free, end-to-end property management while maximising returns and maintaining long-term tenant satisfaction. She handles every aspect of the process with precision and professionalism, from marketing and leasing to routine inspections, arrears control, maintenance coordination, rental increases, VCAT preparation, and compliance with legislative requirements.
In her role at VZAK Real Estate, Mary also plays a key part in the administrative and operational management of the office. She ensures that systems run smoothly, communication remains clear and consistent, and that clients and tenants alike receive prompt and reliable service. Her ability to streamline processes and implement efficient systems has made her an invaluable asset to the team and a trusted point of contact for property owners.
Mary’s previous experience in residential sales has equipped her with sharp negotiation skills, strong market insight, and the ability to present properties in a way that attracts quality tenants quickly. Her understanding of buyer and renter psychology enables her to manage marketing campaigns with strategic intent and deliver consistently strong leasing results.
She is known for being proactive, highly organised, and solution-oriented. Landlords value her for her transparency, prompt communication, and her ability to handle any issue, big or small, with calm professionalism. Tenants appreciate her approachable and fair nature, and her ability to build rapport while ensuring rental agreements are upheld.
Mary treats every property as if it were her own. Her commitment to excellence, coupled with her warm and trustworthy manner, ensures that clients feel confident and supported at every stage of their investment journey.
Whether managing a single property or an entire portfolio, Mary Hayek delivers service that is not only efficient and compliant, but deeply personal, results-driven, and genuinely invested in each client’s success.
